Verizon Treo 700p MR Update Now Available

0) Backed up via NVBackup and Hotsync
1) Hard Reset my Treo
2) Cleared my memory card
3) Copied the extracted contents of their ZIP onto the memory card
4) Plugged in my Treo to the AC Adapter
5) Inserted Memory Card

The updated went through fine, and everything was ok until I did a Hotsync to restore my data. After it hotsynced, it reset, and went into an endless reset loop. The difference with this loop was that it would pause at the screen that asked me if I wanted to turn the phone on. It would hang there for a couple of seconds, and then reboot again.

I performed a warm reset, and it was fine. I thought it might be ChatterEmail, so I deleted it but it still did the resetting thing. I decided to give NVBackup's restore a try. I hard reset the device and restored it using NVBackup's restore functionality. It worked like a charm and now I have a fully functioning Treo like I had before. As someone mentioned already, the Verizon Wireless label on the upper left hand side of the phone app is gone. Other than that, it seems pretty stable. Opera Mini still hangs occasionally. Haven't tested the bluetooth out with my car yet, which seemed to crash my phone before.

These are the Possible Third Part App Conflicts with the update? Someone would have to confirm.
LauncherX
DialByPhoto
ChatterEmail

This isn't a minor glitch. It's not like these are small, isolated complaints. The only thing I can think is that not many people use Exchange ActiveSync. As for me, I'm out of the office for the next two weeks at client sites. I need to be able to edit my calendar from the road. It's the primary way I let my boss know where I'm at. The same goes for everyone in my department.

Arthur

Palm Pilot 1000 > Palm Pilot Professional > Palm III > Palm M100 > Sony Clié PEG-T415 > Palm T|T3 > Samsung SCH-i730 > Palm 700p

I follow the download instructions to the "T". In those instructions it states that the phone will go through a series of resets. About 30 mins into the download the phone did start to reset. One reset after another. 1 hour had passed and still resetting over and over. I had to go to sleep but kept the download process going. I would wake up occasionally to look at the phone and found that it was still resetting...an endless loop. 5 hrs later I woke up and looked at the progress of the download, the phone was still resetting. I have no choice at this point but to disconnect the sync cable...still resetting. I first tried a soft reset, no effect.
I next attempted a hard reset, no effect. Still and endless loop of resets.

Next day I phoned Verizon and explained the problem. The first and only CSR that I spoke to that day said that they are aware of the problem and Verizon is sending many, many replacement phones to its costumers because of the problems with ver 1.10.

She said because my phone was not in warrantee any longer there would be a $50 replacement charge. Initially I balked at that by stating that I should not be held financially responsible due to the fact that the download was at fault. I asked her if I had a brand new 700p and took it home that same day and attempted to download this 1.10 version and the same thing happened what they do. She said they would replace the phone free as it’s under warrantee. I told her that did not make sense to me. But we left it like that and ended the conversation on a friendly basis.

Today I contacted Verizon again (national customer phone number) and spoke to a great supervisor in the Phoenix office. As he looked over the case number and information from my first call, I told him of my concern in paying the $50 replacement fee. End result is that he agreed to waive the $50 fee and the next day shipping costs. Although the replacement phone will be a refurbished unit.

I would not recommend that anyone attempt this download of version 1.10.

== "Verizon Treo 700p Update 1.10
== July 12, 2007
==
== We have taken down the Verizon Wireless Treo 700p and
== 700w/wx updaters as a result of increasing customer reports
== of network connectivity issues following the updates. We
== are currently investigating the issue and will re-post as
== soon as they become available.
==
== The reported error displays "Error 3000 - Data network is
== not available" when attempting to connect to the data
== network. This error does not affect your device or personal
== data in any other way. Thank you for your patience."