Sprint Preps 'War Room' for the Pre Launch

Posted By: Ryan Kairer Sunday, May 31, 2009 5:50:41 PM

War RoomA new Forbes article takes a look at Sprint's extensive preparations and plans for this weeks upcoming Palm Pre launch. Sprint has outfitted each store with specially trained employees, and will have Palm reps and extra employees on hand in many stores come launch day and beyond. The carrier will even have a "War Room" situational center setup in order to monitor the launch, and provide rapid support and tech consultations when needed.

Extra employees will be on hand to manage crowds, says David Owens, Sprint's director of devices. Sprint is also borrowing manpower from partner Palm, which will dispatch representatives to more than 100 Sprint stores across the country. The additional help will stick around for two months, Owens says.

The article also mentions how Sprint is selling calling and Internet plans for the Pre starting at $69.99 a month for the 450 minute everything data package. Sprint says its plans will save customers over the course of the full contract than competing smartphone service packages from AT&T and Verizon.

Sprint will be the only mobile phone company to offer the Palm Pre in the US until the end of 2009. AT&T and Verizon's CEOs both recently made comments that they plan to offer the Pre once Sprint's exclusivity period expires.

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One Hundred!

LiveFaith @ 5/31/2009 9:48:05 PM # M Q
100 stores getting a Palm rep. Wow. That's nearly 10% of Palm's entire workforce if I'm correct. When it's absolutely / positively mission critical ...
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The waroom

Nycran @ 5/31/2009 11:53:54 PM # Q
Gentlemen, you can't fight in here it's the war room!
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crowd control?

rmhurdman @ 6/1/2009 12:24:49 PM # Q
"Extra employees will be on hand to manage crowds..."
Damn, they're optimistic!
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what a joke

rodent @ 6/1/2009 7:17:52 PM # Q
Ya really think Sprints lousey reputation is going to improve?
RE: what a joke
say_what? @ 6/5/2009 7:22:48 PM # Q
WHY NOT? Apples did. They were lousy for almost a decade. Buck up!
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